Shipping policy
Shipping Policy
Last Updated: May 12, 2025
Thank you for shopping at https://www.darkidentitydesigns.com. The following outlines our shipping terms and conditions.
📦 Order Processing Times
All orders are processed within 2–3 business days (Monday–Friday). Orders placed on weekends or holidays will be processed the next business day.
During high-volume periods (e.g., holidays, new product launches), processing may take slightly longer. If your order is significantly delayed, we will contact you via email.
🚚 Shipping Methods & Delivery Times
We currently ship within the United States, including U.S. Territories and APO/FPO/DPO addresses.
Shipping Carrier: USPS
Flat Rate Shipping Cost: $7.95+ (calculated at checkout)
Estimated Delivery Time: 3–5 business days (after processing)
Note: Delivery delays may occasionally occur due to weather, postal issues, or increased volume.
📬 Order Tracking & Confirmation
You will receive a shipping confirmation email once your order has been dispatched. It will include a tracking number that becomes active within 24 hours.
📦 Shipments to P.O. Boxes & APO/FPO
We ship to P.O. boxes and APO/FPO/DPO addresses using USPS. Please ensure all shipping details are correct to avoid delivery issues.
🛃 Customs, Duties & Taxes
Dark Identity Designs is not responsible for any taxes, duties, or customs fees imposed during or after shipping. These fees are the responsibility of the customer.
💥 Damaged or Lost Shipments
Dark Identity Designs is not liable for packages lost or damaged in transit. If your order arrives damaged:
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Contact the shipping carrier to file a claim.
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Save all packaging and the damaged item for documentation.
If you need help navigating a claim, feel free to contact us.